These Car Rental Terms and Conditions (the “Agreement”) govern the rental of vehicles provided by Space Car Georgia, identification number 405727879, hereinafter referred to as the “Lessor.”
Any individual who books, rents, receives or operates a vehicle provided the Lessor, whether through the website, in person, or through any other accepted booking channel, shall be referred to as the “Renter.”
By confirming a booking, accepting delivery of a vehicle, signing this Agreement, or selecting the option “I agree to the Terms and Conditions,” the Renter confirms that they have read, understood, and agree to be legally bound by this Agreement, regardless of whether such acceptance is made electronically or in physical form.
The specific details of each rental, including the vehicle identification, rental period (including start and end date and time), pickup and return locations, agreed rental price, including any applicable additional services, extras, fees, or charges, mileage, fuel level, accessories, and any existing damage or defects, shall be recorded in a Vehicle Handover Protocol (Vehicle Condition Report) prepared at the time the Vehicle is delivered to the Renter.
The Vehicle Handover Protocol, whether executed in physical or electronic form, shall form an integral and inseparable part of this Agreement and shall be binding on the Parties as if fully set out herein.
This Agreement consists of the following documents and materials, which together form a single legally binding agreement between the Lessor and the Renter:
All the above documents shall collectively constitute the Agreement governing the rental of the Vehicle.
In the event of any inconsistency between these documents, the Vehicle Handover Protocol and the booking confirmation shall prevail with respect to the specific rental details.
The subject of this Agreement is the rental of a motor vehicle (the “Vehicle”) by the Lessor to the Renter under the terms and conditions set forth herein.
The rental period and specific rental details shall be determined in accordance with the booking confirmation, agreed communication between the Parties, and/or the Vehicle Handover Protocol, which forms an integral part of this Agreement.
The Renter agrees to pay the rental price and any applicable charges in accordance with the terms and pricing specified in the booking confirmation, agreed communication between the Parties, and/or the Vehicle Handover Protocol.
This Agreement shall enter into force upon the Renter’s acceptance or signature, whether made electronically or in physical form, including acceptance through the Lessor’s website (www.spacecar.ge), any other booking method, or direct agreement between the Parties.
The Vehicle shall be delivered to the Renter upon execution of the Vehicle Handover Protocol, which forms an integral part of this Agreement.
The rental period and the Renter’s responsibility for the Vehicle shall commence at the moment the Vehicle is delivered to the Renter and the Vehicle Handover Protocol is signed.
The expiration or termination of this Agreement shall not release either Party from any obligations or liabilities arising during the rental period that remain outstanding.
5.1 Reservation and Confirmation
Reservations may be made with or without prepayment, unless otherwise specified.
A reservation shall be considered confirmed once the Renter confirms the booking through the Lessor’s booking system, activates a confirmation link sent by email, confirms via electronic communication (including email or messaging applications), or otherwise confirms the booking manually or in person through any accepted method.
The Lessor reserves the right to verify reservation details prior to the commencement of the rental.
5.2 Rental Price
The rental price shall be determined based on the vehicle category, rental period, and selected services.
Unless otherwise specified, the rental price includes vehicle insurance coverage in accordance with the applicable insurance terms.
The rental price does not include fuel costs, traffic fines, penalties, tolls, additional services, or any other charges not expressly included in the booking or agreed between the Parties.
The Lessor reserves the right to adjust the total rental price in the event of:
5.3 Prepayment
Reservations do not require prepayment unless otherwise specified.
The Renter may choose to make a partial or full prepayment, where such option is available or agreed between the Parties.
Where partial prepayment is made, the remaining balance shall be paid at the time of vehicle delivery, unless otherwise agreed.
Where full prepayment is made, no additional rental charges shall be payable at delivery, except for fuel costs, additional services, extensions, damages, penalties, or other charges incurred during the rental period.
If the reservation is cancelled by the Lessor, any prepayment made shall be fully refunded.
5.4 Payment Methods
The Lessor accepts the following payment methods:
Bank transfers must be completed no later than seven (7) days prior to the rental start date, unless otherwise agreed.
Card payments may be subject to a processing fee of 3.5%, which shall be added to the payable amount.
5.5 Currency
Payments may be made in Georgian Lari (GEL), United States Dollars (USD), or Euros (EUR).
Where payment is made in a currency other than GEL, the amount payable shall be calculated based on the official exchange rate of the National Bank of Georgia applicable at the time of booking confirmation.
Payments made by bank transfer shall be processed in EUR or USD in accordance with the issued invoice. All bank transfer fees and intermediary charges shall be borne by the Renter.
If additional charges arise after booking (including extensions, services, damages, or penalties), such amounts shall be calculated based on the official exchange rate applicable on the date such charges arise.
5.6 Additional Charges During Rental
The Renter agrees to pay any additional charges arising during or after the rental period, including but not limited to:
Such charges shall be payable upon return of the Vehicle or upon notification by the Lessor, depending on when they are identified.
The Renter remains fully responsible for settling any outstanding amounts, regardless of the payment method used for the rental.
6.1 Insurance Coverage
Unless otherwise specified, the rental price includes vehicle insurance coverage for the duration of the rental period, subject to the terms, conditions, and limitations of the applicable insurance policy and this Agreement.
Insurance coverage applies only during the agreed rental period and while the Vehicle is used in compliance with this Agreement and applicable laws.
6.2 Renter’s Responsibility
The Renter shall take all reasonable measures to protect the Vehicle from damage, loss, or theft and shall operate the Vehicle in a careful, lawful, and responsible manner.
The Renter shall be responsible for any damage, loss, or costs resulting from:
6.3 Situations Where Insurance May Not Apply
Insurance coverage may be reduced, limited, or void in cases including, but not limited to:
In such cases, the Renter may be held fully responsible for all resulting damages and costs.
6.4 Accidents and Damage Reporting
In the event of an accident, damage, or theft, the Renter shall:
Failure to comply with these obligations may result in limitation or denial of insurance coverage, and the Renter may be held responsible for the damages.
6.5 Determination of Liability
Where damage is not covered by insurance, including in cases of gross negligence or violation of this Agreement, the Renter shall compensate the Lessor for the resulting damages and costs.
The determination shall be based on:
available evidence and documentation;
The Lessor may obtain a repair estimate from an authorized service center, which shall serve as the basis for calculating the amount payable.
The Lessor is under no obligation to approve any request to extend the rental period.
Any extension shall be subject to prior approval by the Lessor and availability of the Vehicle.
The Renter must request any extension before the expiration of the agreed rental period and obtain confirmation from the Lessor.
Where an extension is approved, the Renter shall pay the applicable rental charges for the extended period in advance, unless otherwise agreed.
The rental rate for the extended period may differ from the rate initially agreed and shall be determined based on the Lessor’s pricing applicable at the time of confirmation.
The method of payment for the extension may be agreed between the Parties depending on the Renter’s location and available payment methods.
If the Renter continues to use the Vehicle without the Lessor’s approval after the agreed rental period, such use shall be considered unauthorized, and the Lessor reserves the right to:
Continued use of the Vehicle without the Lessor’s approval may also result in loss or limitation of insurance coverage, and the Renter may be held fully responsible for any resulting damages
8.1 Booking Modification
Reservations cannot be modified directly by the Renter through the booking system.
If the Renter wishes to modify a reservation (including rental period, vehicle category, or other details), the Renter must contact the Lessor through official communication channels.
All modifications are subject to the Lessor’s approval and vehicle availability, and the Lessor does not guarantee the availability of the originally selected Vehicle or rate after modification.
The Lessor does not guarantee the availability of the originally selected Vehicle or the same rental rate after modification of the reservation.
8.2 Cancellation by the Lessor
If the Lessor cancels or modifies a booking due to technical issues, vehicle unavailability, or other unforeseen circumstances, the Lessor shall make reasonable efforts to provide a similar or higher-category Vehicle under comparable conditions.
If no suitable alternative is available, the Renter shall be notified, and any prepayment shall be fully refunded, including any service fees paid.
8.3 Cancellation by the Renter
The Renter may cancel the reservation at any time before the rental period begins by notifying the Lessor.
Where prepayment has been made, the following conditions shall apply:
Service and processing fees, where applicable, are non-refundable, unless otherwise required by law.
8.4 Refunds
If the Lessor cancels the reservation before the rental period begins, the Renter shall receive a full refund of all payments made, including service fees.
If the rental is terminated after it has begun, the Renter shall be entitled to a refund only for the unused portion of the rental period, calculated based on unused days.
Refunds shall be processed using the original payment method, unless otherwise agreed.
8.5 No-Show and Late Pickup
If the Renter fails to collect the Vehicle at the agreed time without prior notice, the reservation shall remain valid for up to two (2) hours, unless otherwise agreed.
If the Renter does not arrive within this period and does not notify the Lessor, the reservation may be considered a No-Show, and the Lessor may:
If the Renter informs the Lessor in advance of a delay, the Lessor may hold the reservation for a longer period, subject to availability.
9.1 Vehicle Handover Protocol
At the time of delivery, the Parties shall execute a Vehicle Hand-Over Protocol (Vehicle Condition Report).
The Vehicle Hand-Over Protocol shall serve as the official record of the transfer of the Vehicle and shall form an integral and inseparable part of this Agreement.
The Protocol shall record the general condition and key details of the Vehicle, including mileage, fuel level, and any major visible defects or damages.
9.2 Photographic and Video Evidence
At the time of delivery and return, the Lessor may take photographs and/or video recordings of the Vehicle documenting its condition.
Such materials may be shared with the Renter via electronic communication channels (including messaging applications such as WhatsApp or email).
These photographs and recordings shall constitute valid and binding evidence of the Vehicle’s condition, and shall be considered an integral part of this Agreement, even if certain details are not explicitly described in the Vehicle Hand-Over Protocol.
The Lessor may retain such materials for evidentiary purposes in case of disputes.
9.3 Acceptance of Vehicle Condition and Responsibility
By signing the Vehicle Hand-Over Protocol, the Renter confirms that:
The Renter acknowledges and agrees that:
The Renter and any authorized driver must possess a valid driver’s license recognized for driving within the territory of Georgia.
The driver must be at least twenty-one (21) years of age and must have held a valid driver’s license for a minimum period of one (1) year, unless otherwise agreed by the Lessor.
A driver’s license shall be considered acceptable if it is issued in the Latin alphabet and does not contain territorial restrictions prohibiting driving in Georgia.
If the driver’s license is issued in a language other than the Latin alphabet, the driver may be required to present a notarized translation or an international driving permit, in accordance with applicable laws.
The Renter is solely responsible for ensuring that the driver’s license is valid, authentic, and legally acceptable, and the Lessor shall not be responsible for verifying or guaranteeing its legal validity.
The Lessor reserves the right to inspect and retain a copy (including photographic copy) of the driver’s license for identification and compliance purposes.
The Lessor may refuse to deliver the Vehicle if the driver’s license does not meet the requirements of this Agreement or applicable law.
At the Renter’s request, the Lessor may assist in arranging a notarized translation, however such assistance does not constitute an obligation.
Any costs associated with translation, including notary and translator fees, shall be borne by the Renter and are not included in the rental price.
The Renter shall be responsible for ensuring that the Vehicle is operated only by authorized drivers who meet the requirements set forth in this Agreement.
11.1 Vehicle Categories
Vehicles provided by the Lessor are classified according to their permitted use as follows:
Use of such vehicles in Tusheti or within the Vashlovani Nature Reserve is prohibited.
“Official roads” refer to roads connecting populated areas and used for regular transportation.
Use on non-designated routes, including forest paths, fields, logging roads, or other non-public routes, is prohibited.
11.2 Prohibited Territories and Cross-Border Use
The Vehicle shall not be driven into occupied territories of Georgia, including Abkhazia and South Ossetia.
The Vehicle may not be taken outside the territory of Georgia without prior written consent of the Lessor.
Where cross-border use is permitted, it may be subject to additional documentation, insurance, and fees, agreed in advance.
Unauthorized use outside permitted territory may result in:
11.3 Driver Responsibility and Road Conditions
The Renter is responsible for assessing road conditions and ensuring that the selected route is suitable for the Vehicle’s capabilities, including ground clearance and technical specifications.
If the Vehicle is used on unsuitable roads or terrain and damage occurs, the Renter shall be fully responsible for all resulting damages and costs, subject to applicable insurance conditions.
11.4 Misuse and Recovery Costs
Any use of the Vehicle in violation of this Section shall constitute a breach of this Agreement.
In such cases, the Renter shall be responsible for:
Violation of the permitted use conditions may also result in loss or limitation of insurance coverage.
12.1 Responsibility for Traffic Violations
The Renter shall be fully responsible for any parking violations, traffic fines, penalties, tolls, or other administrative sanctions incurred during the rental period while the Vehicle is under the Renter’s possession or control.
The Renter agrees to compensate the Lessor for any such fines, penalties, or related costs.
Traffic violations may be issued by the competent authorities of Georgia, including but not limited to the Patrol Police and municipal authorities.
12.1 Cooperation and Disclosure of Information
The Renter shall cooperate fully in resolving any traffic violation, including following the Lessor’s instructions and accepting responsibility where required.
The Lessor reserves the right to provide the Renter’s personal data to competent authorities for the purpose of processing traffic violations or legal obligations.
Fines issued directly to the driver may be registered in official databases and must be paid in accordance with Georgian law, including prior to departure from the country where applicable.
12.2 Payment of Fines
If the Lessor pays a fine or penalty on behalf of the Renter, the Renter shall reimburse the Lessor in full, including any applicable administrative or processing costs.
Where fines are paid through the Lessor’s payment system, any applicable taxes or transaction charges required by law may be added to the payable amount.
12.3 Driving Under the Influence
Driving under the influence of alcohol or prohibited substances is strictly prohibited.
The maximum permitted alcohol level in Georgia is 0.3‰ (promilles).
If the Renter operates the Vehicle under the influence:
Such conduct may also result in:
13.1 Free Road Assistance
Road assistance shall be provided free of charge where the issue arises without fault of the Renter, including but not limited to:
13.2 Chargeable Road Assistance
Where the issue arises due to misuse or gross negligence by the Renter, the Lessor may charge a road assistance service fee of 150 EUR, in addition to any other applicable costs.
Gross negligence includes, but is not limited to:
Where recovery, towing, or transportation of the Vehicle is required, the Renter shall be responsible for all associated costs exceeding the standard assistance fee, particularly where the Vehicle is located in remote or difficult-to-access areas.
13.3 Tire Damage
Damage to tires occurring during use of the Vehicle is not covered by standard insurance policies applicable in Georgia and shall be the responsibility of the Renter.
The Renter shall be responsible for replacement costs as follows:
13.4 Lost Vehicle Keys
If the Vehicle keys are lost, damaged, or not returned, the Renter shall pay a replacement fee of 100 EUR.
13.5 Limitation of Liability and Driver Responsibility
The Vehicle is provided in a roadworthy condition in accordance with applicable safety and technical requirements. The Lessor undertakes reasonable maintenance of the Vehicle but does not guarantee that the Vehicle will be free from defects or interruptions at all times.
The Renter acknowledges that:
The Renter agrees to operate the Vehicle:
To the maximum extent permitted by applicable law, the Lessor shall not be liable for any damage, loss, injury, or consequences arising from:
The Renter acknowledges that:
Nothing in this Agreement shall exclude or limit the Lessor’s liability to the extent such limitation is prohibited by applicable law.
14.1 Return of the Vehicle
The Renter shall return the Vehicle to the agreed location and at the date and time specified in the booking confirmation or Vehicle Hand-Over Protocol, unless otherwise agreed.
The Vehicle must be returned:
Failure to return the Vehicle in the above condition may result in additional charges in accordance with this Agreement.
14.2 Vehicle Inspection at Return
Upon return, the Lessor may inspect the Vehicle, including by preparing a return report and taking photographs or video recordings.
Any damage, deterioration, or missing items not recorded at the time of delivery may be attributed to the Renter and handled in accordance with this Agreement.
14.3 Fuel, Cleaning, and Missing Items
If the Vehicle is returned:
14.4 Late Return
The Renter shall return the Vehicle on time unless an extension has been approved.
If the Renter anticipates a delay, the Renter must immediately inform the Lessor and request approval.
Late return may result in the following charges:
If the Vehicle is not returned within 3 hours after the agreed time and no notice is provided, the Lessor may:
All recovery-related costs shall be borne by the Renter.
Failure to return the Vehicle on time may also be treated as unauthorized use, in accordance with this Agreement.
The Lessor may collect and process personal data provided by the Renter for the purposes of entering into and performing this Agreement, including:
The Lessor may share personal data with third-party service providers, including but not limited to:
The Lessor may also disclose personal data to competent authorities, where required by law, including for:
The Renter agrees that communication between the Parties, including the exchange of information and documents, may take place through electronic means, including email, messaging applications (such as WhatsApp), or other agreed channels.
The Lessor shall take reasonable measures to protect personal data. However, to the maximum extent permitted by law, the Lessor does not guarantee the absolute security of data transmission or storage.
Information obtained during the execution of this Agreement shall be treated as confidential, except where:
The Lessor may update its Privacy Policy from time to time, and the current version shall be available on the Lessor’s website.
This Agreement shall be governed by and interpreted in accordance with the laws of Georgia.
The Parties shall use their best efforts to resolve any dispute arising out of or in connection with this Agreement through negotiation.
If the Parties fail to reach an agreement within a reasonable period, the dispute shall be submitted to the competent courts of Georgia, in accordance with applicable Georgian legislation.
This Agreement, together with the documents referenced herein, constitutes the entire agreement between the Parties regarding the rental of the Vehicle.
No oral statements or prior communications shall modify or replace this Agreement unless confirmed in writing or through electronic communication between the Parties.
Any amendments or modifications shall be valid only if made in writing or confirmed electronically.
If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
The Parties agree that acceptance of this Agreement by electronic means shall have the same legal effect as a written signature.
This Agreement may be provided in English or other languages for convenience.
In case of any discrepancy, the English version shall prevail.
By accepting this Agreement, the Renter confirms that:
Lack of understanding of the language shall not release the Renter from obligations under this Agreement
By signing this Agreement or accepting it electronically, including by handwritten electronic signature (such as signing on a touchscreen device or tablet), the Parties confirm that they have:
Such electronic signature shall have the same legal effect as a handwritten signature.
The Parties acknowledge that this Agreement may be executed and confirmed through a combination of electronic signature, booking confirmation, communication records, delivery of the Vehicle, and other related actions, which together shall constitute sufficient evidence of acceptance of this Agreement.